KnightFM is fully committed to maintaining a world-class quality program through the use of a standard ISO 9001:2008 and OHSAS 18001:2007 certified Management System. The organization has allocated the resources needed to maintain these certifications. The system is designed around a problem-solving and continual improvement model knows as “P, D, C, A”, or Plan, Do, Check, Act.
This model is integrated into the flow of each process and activity to drive continual improvement, ensuring that the necessary follow-up and feedback is filtered throughout the life cycle of each process.
As our "Quality & HSE Policy" states, our certifications are external evidence of our commitment:
To provide quality services, satisfy customer needs, promote environmental responsibility, and maintain the health and welfare of all employees.
This is achieved through:
Achieving this, the organization remains dynamic, allowing us to adapt to and exceed customer expectations while complying with all requirements.